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Client connected but unable to open mapping tree

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Client connection established but unable to map/see outputs


 

Symptoms

Client is connected (Shown green in mapping)
Presence seems connected to client
Unable to open mapping tree for this client


 

Cause

The firewall blocks parts of the engine communication


 

Solution 1

enable presence and rx on the firewall on the client, or disable the firewall on the client if possible.

 


 

Pixera 2.0.40 | 28. May 2024 | J.B.

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