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PIXERA Server Factory Reset

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The PIXERA Server Reset function is available starting with the Windows 11 IoT LTSC 24H2 image release and is compatible with the following systems:

  • PIXERA zero
  • PIXERA one/two Gen.2
  • PIXERA four
  • PIXERA four Gen.2

Overview

This procedure restores the server to its factory state by deploying the official recovery image using PXImager in recovery mode.

⚠️ Important:
All data on the selected system disk will be erased during this process.


Procedure

1. Access Advanced Startup

  1. Click StartPower.
  2. Hold down the Shift key.
  3. While holding Shift, click Restart.



    The server will reboot into the Advanced Startup menu.

2. Open the PIXERA Reset Tool

  1. Select Troubleshoot.
  2. Select Pixera Reset.





    This will launch PXImager in recovery mode.

3. Deploy the Recovery Image

Navigation inside PXImager:

  • Use Arrow Keys (↑/↓) to navigate.
  • Use Enter to confirm selections.
  • Use Arrow Keys (←/→) where indicated.

Steps:

  1. Select Deploy and press Enter.
  2. Select the desired Recovery Image and confirm with Enter.
  3. Navigate through the next menu using ←/→ and confirm with Enter.
  4. Select the System Disk from the list of available disks and confirm with Enter.








4. Confirm Deployment

An overview of the pending changes will be displayed.

  • Press Enter to start the reset process.
  • To cancel, select No using ←/→ and confirm with Enter.


5. Automatic Restart Option

You will be prompted to choose whether the system should restart automatically after installation.

Automatic restart is recommended.

  • Press Enter to enable automatic restart.
  • Select No to disable it and confirm with Enter.


6. Installation Process

The recovery image will now be deployed to the selected disk.

  • After deployment:
  • The server will restart.
  • Windows setup will begin automatically.
  • Multiple restarts may occur.


     

⚠️ Do not interrupt the installation process.

Installation may take several minutes.

 


Completion

The reset process is complete once:

  • The server boots successfully.
  • The Windows desktop is visible.

The system is now restored to factory settings.


If you require further assistance, please contact the PIXERA Support Team.


26. February 2026 | A.L.

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